Privacy Policy

We are committed to protecting your privacy. We maintain strict security measures to safeguard against unauthorized access, misuse of usernames, passwords, financial transactions, and any information stored on our website.

Information We Collect

We collect the following information for identification and service purposes:

• Official name, email address, username, password, gender, and answers to security questions
• Any forms or overviews you are asked to complete
• Payment method details and other relevant data to ensure complete transparency in financial transactions
• IP addresses, device identifiers, browsing history, weblogs, and the websites you used to access our platform — used to restrict multiple logins from the same user

How We Use and Share Collected Data

We use your data for the following purposes:

• Responding to your queries and tracking support or customer service requests
• Providing access to services and website features
• Improving our website and services based on user needs
• Preventing fraudulent activities
• Keeping you connected with Brightskills
• Updating you about our offers or partners’ offers
• Managing and monitoring your account
• Confirming your course purchases

How We Share Personal Data

We may share collected information with third parties for the following purposes:

• Upon request from law enforcement agencies, to ensure the safety of Brightskills’ users, or to protect Brightskills’ assets
• Your enrollment confirmation, participation, progression, and completion status may be shared with government programs, educational institutions, or sponsoring third parties
• Non-personal or non-private information such as aggregated data or publicly posted comments
• Statistical data about our website users may be shared with third parties
• Through features that allow you to share your activity with third-party services (e.g., “Share” buttons for social media on blog posts)
• If you use such third-party features, Brightskills will share the necessary information with those third-party services — we recommend reviewing their privacy policies and terms beforehand
• With our partner organizations, holding companies, subsidiaries, or third-party service providers involved in operating our services
• When you make payments through third-party payment gateways
• For certificate creation and issuance after course completion

Legal Basis Under GDPR

We process your personal data based on the following legal grounds:

• Your consent, when we send you important information
• When required by third-party sponsors of the services/courses you participate in
• Legal obligations such as fraud prevention
• Our legitimate interest in improving our services, ensuring data security, and establishing Brightskills as a leading organization in the market

Our primary goal is to enhance our service quality, continuously improve our website, ensure user data security, and fulfill our business objectives by becoming an unrivaled platform in the industry.

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Brightskills is one of Bangladesh’s leading e-learning skill development platforms. We are committed to reducing unemployment and creating a globally competent workforce through skill development.

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